Fraser Place Puteri Harbour, Johor

Wiederholen Sie dies zum zweiten Mal an diesem Ort ... wirklich gut für einen Aufenthalt.

Everything is perfect. Great location and the receptionist is so kind. Breakfast is delicious and the room is very comfortable.

The hotel is poorly maintained and location is quite far from city but it’s near to Legoland

The place is a little far out unless going to Legoland. Room was ok but feels a little cluttered. Breakfast was ok, not great but service staff is quite helpful. Glass panel was broken during check in, had to be careful not to touch it.

Very clean and spacious room. The amenities were great and the pool was shaded which was great for wet/dry weather. Bathtub was available. We ordered food from hotel kitchen and the portion was big for the price. Definitely a wonderful experience after the trip to Legoland.

The service & facilities was nice, especially the pool ! We love the pool so much! The food was okay too 👍🏾 will definitely repeat this hotel again for sure 👍🏾

Stayed in June 2024 Cleanliness: The cleanliness has deteriorated significantly since our last stay, There were large amounts of mold seen in the toilet (likely difficult to clean as it was probably inside the silicone, picture below), but the front desk sent someone to deal with it and they were able to clean it (they originally offered to change rooms but we were staying in two rooms so if we changed we would be staying on two different floors). There was also some mould on the bathroom walls, inside of the taps, etc. which we didn't complain about directly, but this should have been cleaned before we entered the room, and it didn't feel right to complain about very patch of mould in the room. We found a cocoon on our curtain, not sure if it flew in or if it just wasn't cleaned. There was a stain in fridge and not sure about table cleanliness. Not sure how clean the area around the bathtub was since it looked difficult to clean, and it was difficult to see due to the colour of the flooring. On a plus side, the beds were clean and we did not see any stains. Rooms: Rooms came with bathtubs, kettle, washing machine, fridge, complimentary coffee and air conditioning with a very broad range of temperatures (it can be set as low as 5 degrees if I am not mistaken). Spray was leaking upon check in but it was swiftly fixed by staff. But we noticed a huge crack in the ceiling which we noticed late at night and were too tired to report it. Not sure if it was safe. Water stains on the wooden floor and chipped wall. Location: Location is far from JB (maybe from 30 min) but is in Iskandar Puteri. Service: Service is good and up to 5-star standards.

I have stayed at this hotel a few times. It's been an amazing stay as the staff and housekeeping staff are friendly, courteous, and have good hospitality. I didn't infd the hotel about my belated birthday when booking. During my conversation with the friendly staff @Eizlin during check-in, I just said my birthday was the day before. So when I came back to the hotel at night after 10pm++, Eizlin called...she personally send the surprise @cake to me. She made my day. Thank you:＞

The front desk, swatches, the room, and the poolside staff hospitality are awesome. You guys know who you were during my stay on June 6, 2024. Keep up the great work, taking those little requests and delighting your guests.  Please keep the positive vibes going!